What Are The Shipping Methods And Delivery Times?

When you order from, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order’s shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. offers 2 different international shipping methods:

Kindly remind:

The freight rate as follows:

Order amount over $30, free shipping;

Less than $30, charge $2 -$4.9 shipping fee

Conditions Shipping Fee Services Offered
US$30.00 and up Free Tracking
US$0.01–US$29.99 $4.9 Tracking
US$0.00–US$29.99 $2

No Tracking

 Delivery Time

Ship From Shipping Method

Delivery Time

(working day)

Additional fee
China Warehouse Tracking 20-45 $4.9
(Free for orders over $30)
No tracking 45-60 $2

In addition, the transit time depends on where you’re located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible. Enjoy shopping!

Orders processing

We make a special effort to process and dispatch goods as swiftly as possible, usually within 2 business days. Exculde big holidays and irresistible factors. If any item you have chosen is unavailable, we shall contact you via e-mail or phone.


When will my order be despatched?

Your order will be despatched once stock is available and the payment has been authorised.

Can you ship to my country?

We can ship our products to almost every country and can offer a free shipping service for orders over $30.

We do not ship to:South Sudan, Yemen, Crimea, and Syria.

How long will it take to deliver my items?

Delivery can vary depending on the delivery method you have selected. For all delivery times by country please see “Shipping Schedule And Rates”

How can I track my order?

You can track your order as soon as it’s left our warehouse using your unique tracking number.
(Note: 1.It may take up to 48 hours to see tracking information. 2.If you choose No Tracking method, You may only track logistics information within China.)

My delivery hasn’t arrived yet – where is it?

We’ll do everything we can to make sure your order arrives on time. If your order hasn’t arrived by the expected delivery date then please Contact Us and a member of our team will be happy to help you.

What happens if I am not in when my delivery arrives?

If your order doesn’t fit through your letterbox and you are not home, then depending on the carrier you have selected they will leave a card to advise delivery was attempted, together with details of:

  • Where you can collect your order from.
  • How to rearrange delivery.
  • That your parcel has been left with a neighbour.
  • That your parcel has been left in a safe place.

If your order requires a signature and no-one is available to sign for the parcel, the carrier will leave a card detailing where you can collect it from and how to re-arrange delivery.

Can I change my address after I have placed my order?

Always check your order confirmation to make sure your address/delivery details are up-to-date. If you change your delivery address on your account after placing your order it will go to the original address, however:

  • If your order has not yet shipped, then we can amend your delivery address for you. Please contact our Customer Service Team and they can amend this for you.
  • If your order has already shipped, then sorry it’s too late and we can’t amend this for you.
Can I use a company address for my delivery?

Yes, but please check the business opening hours and whether or not they can accept deliveries to avoid mail being held at your local delivery office or with the nominated carrier. Items that have been delivered and accepted by your company’s Reception or Concierge will need to be followed up by you.

What happens if part of my order is out of stock?

If part of your order is out of stock we will ship what we can straight away unless items belong to a matching set. Then we will hold the matching items so we can send the complete set together.